Shipping & Delivery

How quickly will I receive my order?

We will process your order as quickly as possible. As soon as your order has been shipped, you will receive a confirmation email with a tracking link that allows you to track your package live.

Shipping Rates

Destination Shipping Costs Free from
Belgium €6 €85
EU €15 €125

 

Delivery Times

Destination Delivery Time
Belgium 3-5 business days
EU 5-10 business days

Delivery times are indicative and may vary during busy periods such as holidays.

Can I track my order?

Yes! As soon as your package has been shipped, you will receive an email with a tracking link. This will allow you to track your order at any time.

Damage during transport

Did you receive a damaged package? Please contact hallo@lumkids.be within 48 hours with photos of the damage. We will resolve this for you as soon as possible.

Questions about your order?

Feel free to contact us via hallo@lumkids.be. We will respond within 1 business day.